Compare the Best California Natural Gas Rates
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California Natural Gas Deregulation
California's natural gas deregulation began in the mid-1990s, giving consumers more choice in how their gas is purchased and delivered. Under this system, utilities like PG&E still own and maintain the pipelines, but customers may choose to buy gas supply from independent marketers instead of the utility. The intent of deregulation is to introduce competition, which can lead to more innovative pricing options and potential savings.
California Natural Gas Service Area Map
How to Switch Your California Gas Provider
The PGE service area in California Deregulated - meaning you have choice and can shop for your natural gas provider. Enter your zip code to get started. Here's some quick things to understand about the California Gas Market
You can start shopping for a better PG&E Gas Rate by entering your zip code and start the switch process above.
Learn more about Gas Choice in California
- The PGE Gas Choice Program is called "Core Gas Aggregation Service" (CGAS)
- To sign up for CGAS a customer will need to agree through verbal or written contract to buy natural gas from a CTA other than PG&E.
- A CTA is an alternate gas provider known as a Core Transport Agent (CTA)
- The CTA will procure natural gas for its customers. PG&E continues to transport the natural gas to the end-use customer.
- Customers are required to make a minimum 12-month commitment to Core Gas Aggregation Service and purchase natural gas from a CTA, instead of PG&E.
How to Set Up California Natural Gas Service
If you're moving to a new home in California, one of the first things to do is set up your gas service. Most areas are served by a major utility, but some also offer choices through Core Gas Aggregation Service (CGAS) or other energy providers.
To get started, and enter your ZIP code to see what options are available in your area. PG&E (your gas utility) still handles delivery and maintenance, but you may be able to choose your gas supplier. Options can include fixed rate ("all you can eat") pricing and green energy options.
When signing up, you'll need your move-in address, preferred start date, and some form of ID. If power is already active at the location, the switch may happen without interruption. If not, a technician may need to come out and turn it on. To avoid delays, it's best to start the process a few days before your move-in date.
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Frequently Asked Questions
Billing FAQ
What if I have a dispute with my CTA?
- The PGE Gas Choice Program is called "Core Gas Aggregation Service" (CGAS)
- To sign up for CGAS a customer will need to agree through verbal or written contract to buy natural gas from a CTA other than PG&E.
- A CTA is an alternate gas provider known as a Core Transport Agent (CTA)
- The CTA will procure natural gas for its customers. PG&E continues to transport the natural gas to the end-use customer.
- Customers are required to make a minimum 12-month commitment to Core Gas Aggregation Service and purchase natural gas from a CTA, instead of PG&E.
How to Set Up California Natural Gas Service
If you're moving to a new home in California, one of the first things to do is set up your gas service. Most areas are served by a major utility, but some also offer choices through Core Gas Aggregation Service (CGAS) or other energy providers.
To get started, and enter your ZIP code to see what options are available in your area. PG&E (your gas utility) still handles delivery and maintenance, but you may be able to choose your gas supplier. Options can include fixed rate ("all you can eat") pricing and green energy options.
When signing up, you'll need your move-in address, preferred start date, and some form of ID. If power is already active at the location, the switch may happen without interruption. If not, a technician may need to come out and turn it on. To avoid delays, it's best to start the process a few days before your move-in date.
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Frequently Asked Questions
Billing FAQ
What if I have a dispute with my CTA?
The dispute resolution process is currently being developed by the CPUC. PG&E suggests that you contact your CTA first to see if you can resolve the issue. If you are unable to resolve the issue, you may contact PG&E's Customer Service line for CTA related questions at 1-877-442-7457.
Will I continue to receive a monthly bill from PG&E?
Yes, in most cases. PG&E provides three types of billing options for a CTA:
PG&E Consolidated Billing
PG&E consolidates its monthly gas distribution and transmission charges and a CTA's gas charges into a single bill CTA Consolidated Billing. A CTA consolidates its monthly charges and PG&E's charges into a single bill Separate Billing. PG&E and a CTA separately bill for their respective monthly charges. You will experience a few days' delay in receiving your monthly bill if your CTA is using PG&E as its biller. However, your payment due date will not be affected by this process.
How do I access PG&E's bill inserts?
Access PG&E's bill inserts at pge.com/billinserts.
How do I know I'm not double-billed for my gas charges?
Customers who join the Core Gas Aggregation Service will see a Procurement Credit under the gas details page on their bill. The Procurement Credit is PG&E's gas commodity cost for that particular month and will vary month to month.
Who do I contact for billing questions?
Contact PG&E for any questions regarding PG&E's gas delivery and other charges shown on your monthly bill. Contact your CTA for any questions concerning the CTA's monthly gas charges.
Will I continue to receive my CARE discount if I buy gas from a CTA?
Yes. The California Alternate Rates for Energy (CARE) discount is mandated by the State of California and continues for all qualified customers regardless of whether PG&E or a CTA supplies their gas. The CARE discount for the customers gas commodity, distribution and transmission charges will continue to appear on the PG&E portion of the bill and the discount would be the same as if the customer remained a bundled customer with PG&E.
Will I continue to receive my FERA/LIHEAP/Energy Efficiency-related rebates or incentives if I buy gas from a CTA?
Yes. Customers are still eligible for FERA, LIHEAP and any energy efficiency-related rebates and incentives.
Will I continue to receive my FERA/LIHEAP/Energy Efficiency-related rebates or incentives if I buy gas from a CTA?
Medical Baseline discounts are only applied to PG&E's portion of the cost.
Are there any extra PG&E charges or franchise fee surcharges?
PG&E does not assess any 'extra' charges to customers who purchase natural gas from a CTA. Under any of the billing options available to a CTA (e.g., PG&E Consolidated Billing, CTA Consolidated Billing, and Separate Billing), a customers bill is first calculated as if the customer remained on bundled service with PG&E. The PG&E procurement (gas) portion of the bill is then subtracted from the bill through a Procurement Credit. Finally, a franchise fee is added to the PG&E portion of the bill.
Please note that the franchise fee is NOT an extra charge for customers buying their gas from a CTAit is part of the PG&E procurement charge and is collected under Gas Schedule G-SUR to pay franchise fees (roughly 1 percent) on the gas volumes purchased from a CTA.
What Does a CTA Do?
What are the responsibilities of a CTA?
A CTA is responsible for ensuring that sufficient gas is delivered daily to PG&E's pipeline system to supply its customers' forecasted usage. As part of PG&E's ongoing service, PG&E is the backup supplier in the event your CTA fails to arrange for an adequate supply of natural gas, defaults on its obligations or goes out of business.
How do I cancel service with my CTA?
Be sure to carefully review the cancellation process and conditions of any agreement or contract you enter into with your CTA. If a CTA terminates service to you, you will be returned to PG&E's bundled service. This means that PG&E will resume buying gas for your home or business.
After I cancel my CTA service, how long before my PG&E service starts?
Your return date to PG&E's bundled service will be determined based on the meter read cycle. If a CTA submits a disconnect enrollment with PG&E and PG&E accepts the disconnect request 15 days before the next meter read date then your service will begin with PG&E on the next meter read date. If the disconnect request is submitted less than 15 days of the next meter read date, then your service with PG&E will begin on the next month's meter read date.
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