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Central Hudson Service Area Map

Central Hudson serves approximately 309,000 electric customers in some or all of of New York State's Mid-Hudson River Valley:


Cities Served By Central Hudson

Central Hudson serves: customers in Beacon, Kingston, Newburgh, Poughkeepsie, and Rhinebeck

Central Hudson Electric & Gas service area map

What Are Central Hudson PTC Charges?

When deregulation began in New York, all utilities that wanted to participate in consumer choice had to sell off their generators and limit their business to energy delivery. However, the NY PSC requires these utilities to provide electricity supply at a default rate to customers in their service territory who don't shop for a retail supplier. As a result, these utilities must purchase their electricity supply for the default rate from generator companies.

The NY PSC oversees Central Hudson's default service rates since these represent generation supply costs that are passed directly through the utility onto their customers without mark up. This default rate is also called the "Price to Compare" or PTC.

Price to Compare (PTC)

The PTC default rate represents the actual price (generation + transmission) the utility pays for the electricity. In other words, it not only includes the generator company's price for making the electricity but also the cost to transmit it from power stations over high tension power lines to Central Hudson's local electrical switch yards. From there, the electricity is distributed throughout the Central Hudson local electrical grid for delivery to homes.

Central Hudson's PTC rate is composed of the Supply charge. This rate is based upon market conditions during the billing period and will vary depending on where you live or do business. It changes monthly. There are also other charges which include the Merchant Function Charge, the Clean Energy Standard Supply Surcharge, the Electricity Supply Reconciliation Mechanism, and other surcharges.

Because electricity demand fluctuates due to seasonal weather, Central Hudson's Supply charge rates can vary seasonally; low some months, higher the next -- especially in summer when air conditioning usage can soar. You can never be too sure what you'll pay from one mnth to the next.

Central Hudson Current PTC Standard Residential Rate:

15.200 cents per kWh, expires

How Much Do Central Hudson Charges Cost?

The US Energy Information Agency reports that in 2019 New York State's residential customers used an average of about 577 kWh each month.

Therefore, an average residential PTC bill roughly breaks down like this:

Rate per 577 kWh Used Monthly Customer Charge Total
PTC Supply Rate
(excluding MFC and other surcharges)
15.200 cents 0 $87.70
Monthly Distribution Charges
(non-summer rate, excluding riders)
$0.09579 per kWh $19.50 $74.77
Total Bill $162.47

How to Start New Central Hudson Service

Getting set up with Central Hudson is easy and convenient. Just visit the Central Hudson web site to start your electric service. If you don't have an account, you can start one there and then follow the prompts to set up your service.

Customers can also apply to start service by calling Central Hudson customer service (1-845-452-2700).

Be ready to supply:

  • Service Address: The address where you want your service turned on or switched.
  • The start date for electricity service.
  • Personal Information: You will need to provide a valid form of identification (such as a driver's license or credit card) to validate your name and prior address. Otherwise, you will need to pay a deposit.
  • The utility may also require proof of your occupancy date for service and ask you for a copy of your lease or deed.

Applicants for electric service must have paid in full all bills on their past Central Hudson accounts or agree to a deferred-payment plan before a new account can be opened. Central Hudson will notify you by letter within three business days after receiving your application if it has been denied. The letter will state the reason(s) for denial, exactly what you must do to be approved.


Will I Need to Pay a Deposit?

In New York, no utility can require any new residential customer to pay a security deposit as a condition of receiving utility service. The saem applies to anyone over 62 year old. Lastly, if you receive public assistance, you will not need to pay a deposit.

However, the utility can require a deposit if:

  • You're new seasonal or short-term customer.
  • You are applying for a new Central Hudson account within 60 days of closing an old account and the bill you get once every two months is 50 days overdue, and you have not paid at least one-half of what you owe.
  • You were previously disconnected during the past six months.

Note: If you're aged 62 or older or you are receiving public assistance, supplemental security income, or additional state payments then you will not need to pay a deposit.

If you must pay a deposit -- Central Hudson must notify you in writing within 3 business days about the specific reasons why you are required to pay a security deposit. NY law states that deposits cannot be greater than an estimated two months usage.

Customers have 20 days after the utilty sends the deposity request notification to make a payment. However, customers can pay the full deposit in installments over a 12 month period. Central Hudson can hold deposits for residential service for 12 months. If the customer pays their bill in full and on time for 12 consecutive months, the deposit will earn interest.


Understand New York Energy Choice

New York electric consumers are free to choose to buy electricity from Energy Service Companies (ESCOs). These alternative suppliers shop deals with different electricity generators on the wholesale market to offer competitive rates. As such, their rates are not controlled by NY PSC nor do they include the same complicated supply surcharges that Central Hudson does in its monthly PTC rate. This way, ESCOs are able to offer competitively priced fixed rate plans for a variety of term lengths.

Though it can seem confusing, shopping electricity plans is an easy process. The trick is finding the one that meets your needs. That's why retail energy suppliers in New York offer two types of plans:

  • Fixed Rates have their price rate set for the same price over the term of the contract. Customers can count on stable energy rates on plans lasting from 3 to 36 months. However, many fixed rate plans come with early cancellation fees for breaking a contract early.

  • Variable Rates Want to avoid getting tied to an electricity plan for months or years? Then choose a variable plan. Variable plan rates on these contracts can change from month to month depending on the price of the electricity supply. But while there's no contract, there's nothing to prevent your rate from going up one month or down the next. However, these plans don't have any termination fees and this allows customers the flexibility to shop for new rates and switch to better deals without paying any penalty.

  • Understand Your Central Hudson Bill

    Your Central Hudson bill contains many details that can be confusing to customers. But there's lots of useful information to help you better understand your usage and rate. Below, we break down the most important items on a sample Central Hudson Electric bill.

    Central Hudson Sample Bill

    Central Hudson Energy Example Bill Page 1

    • A: Account Number. This shows your 11 digit Central Hudson account number.


    • B: Central Hudson Contact Info. To the right is the mailing address Central Hudson. To the left are other ways you can contact the utility for billing questions, or to report an outage or other emergency.


    • C: Central Hudson Bill Summary. This section shows your previous charges, previous payment, and your current charges for Central Hudson.


    • D: Provider Bill Summary. This section shows your previous charges, previous payment, and your current charges for your electricity supplier.


    • E: Total Amount Due. Here you can find the total amount for all charges due for the current billing period. It also shows the date when late charges will be added and the next scheduled meter reading date.


    • F: Usage Information. To the left, a diagram displays how much of your total bill went to your electric supply charges and delivery charges. To the right, it lists your electricity and natural gas usage for the current year and the previous year and compares your usage amounts to heating degree days. This way, you get an idea of how much energy your home uses for heating. This can be very helpful in planning your budget when you shop for retail energy plans.


    • G: Ways to Pay. This lists convenient ways you can pay your Central Hudson Bill. Some methods may require you to pay fees.


    • H: Payment Stub Message Section. This section shows important messages from Central Hudson, including the minimum payment amount due for your current bill.


    • I: Payment Stub Amount Due. This section includes your customer account number and summarizes the total amount due for the current billing period. It also shows the date that late charges will take effect if the bill has not been paid by then.


    • J: Payment Stub Mailing Address. This section shows the service address and the mailing addres to return this stub with your payment if you pay Central Hudson by mail.

    Understand Central Hudson Zone Charges

    New York State is a complicated place to supply and distribute electricity. For the that reason, the New York Independent System Operator (NYISO) operates New York's bulk electricity grid, administers the state's wholesale electricity markets, and provides comprehensive reliability planning for the state's bulk electricity system.

    To keep the power flowing smoothly all across New York State, NYSIO has divided it into 11 load zones, labeled A through K.

    Find out your Central Hudson Load Zone electric rate.

    These load zones directly affect your electricity rates:

    • New York electric utilities can operate in more than one load zone. For example, Central Hudson serves zones F and G.
    • Both supply and delivery rates can be different in each zone. That means the rates you pay for your electricity will depend on which zone you live in.

    Central Hudson Coupons, Energy Promotions, Discounts, Rebates and Promo Codes

    As your local electric utility, Central Hudson offers several rebate and energy efficiency programs to help customers save money off their monthly bill by upgrading their home's energy performance. Some programs also offer money-saving incentives while others could make paying your monthly bills much easier during those expensive winter and summer months.

    Program Name Program Type Benefit
    HVAC Rebates Program Energy Efficiency Rebate Program

    Central Hudson residential customers can take advantage of generous rebates on the purchase of high efficiency heating and cooling systems, including geothermal, heat pumps, central air conditioning, ductless systems, and water heating.

    • Customers can get rebates on the installation of a new gas water heater, pool heater, furnace, or boiler system
    • By working with a participating NYSERDA Clean Heat program contractors, Central Hudson customers can earn substantial rebates on new HVAC systems, plus earn a tax credit.
    Appliance Rebate Program Energy Efficiency Rebate Program

    Appliances include energy-saving LED bulbs, water heaters, washers, dryers, refrigerators, freezers, ventilation fans, and dehumidifiers through participating local retailers. Look for Central Hudson special pricing signage. Rebates range from $25 to $1000.
    Central Hudson will give you $100 to recycle your old, working refrigerator or freezer. They pick it up, free of charge, and properly recycle it.

    Residential Energy Assessment & Upgrades Energy Efficiency Program

    Sealed has teamed Central Hudson to help qualifying customers receive rebates to help improve your home's energy efficiency.

    • inspect your home and identify areas where you may be wasting energy. Includes rebates up to $6,500 on heating/cooling upgrades.
    • Install energy-saving insulation and air seal your home and get 75% or more off the installation.
    • Make HVAC upgrades that can save energy and qualify for rebates.
    Em-Power New York Energy Efficiency Upgrades Residential Energy Efficiency

    Central Hudson has partnered with New York State Energy Research and Development Authority (NYSERDA) to provide no-cost energy efficiency upgrades to eligible Central Hudson customers to reduce their electric bills.

    • A free energy audit to identify improvement areas.
    • Installation of high-efficiency lighting.
    • Attic and wall insulation.
    • Replace ld, inefficient refrigerators and freezers.
    • Install water-saving showerheads
    • A monthly electric bill credit of $5 to $15.
    Central Hudson Payment Arrangements Bill payment assistance

    Central Hudson offers payment arrangements to allow residential customers to pay their account balance in monthly installments. These installments are billed along with your current monthly charges and both must be paid on time, in full each month.

    • Payment arrangements are based on the amount of the balance, income, household size, and your history with prior payment arrangements.
    • Contact customer service or sign up online.
    Central Hudson Energy Care and Share Bill payment assistance

    If you're a residential customer that has exhausted all other forms of assistance and is facing a hardship (such as a Final Termination Notice, service shut off due to nonpayment, etc) you may be eligible. As long as funding remains available, eligible recipients may receive a maximum of $275 to pay their bill. Applicants must contact a Central Hudson customer service representativeve for a referral.

    The Good Neighbor Fund is administered by the Salvation Army and funded by Central Hudson customers, employees and shareholders.

    Low Income Grant Bill payment assistance

    Home Energy Assistance Program (HEAP) provides both regular and emergency financial grants to eligible households to help pay heating and/or utility bills. HEAP benefits are funded by the federal government and administered through the New York state Department of Social Services.

    Central Hudson customers who receive a HEAP benefit during the HEAP season will be issued a monthly bill credit on their Central Hudson bill for a maximum of 12 months based on service type.

    • HEAP (for heating) usually opens in early November and closes in early April.
    • HEAP (for cooling assistance) usually begins the first week of May.
    • HEAP is available to eligible customers whose income is 130% of the Federal Poverty Level or below.

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