Compare the Best Penelec Energy Rates

Penelec Service Area Map

Penelc serves more than 600,000 customers in central and western Pennsylvania.

Cities served by Penelec

PP&L serves: Altoona, Erie, Huntington, Johnstown, Shippensberg across 31 counties in central and eastern Pennsylvania.

Price Alert!

The lowest fixed electricity rate in the Penelec service area is 11.790¢ per kWh. That is 4.7% lower than the Price to Compare of 11.00¢.

Compare The Best Penelec Electricity Rates

We've researched the best providers and plans so you can find a great electricity rate in Pennsylvania

Company	Term	Rate
American Power & Gas	1/months	7.8¢/kWh
APG&E	12/months	12.4¢/kWh
Major Energy	6/months	12.9¢/kWh
Verde Energy	6/months	13.0¢/kWh
Think Energy	12/months	13.9¢/kWh
Frontier Utilities	12/months	14.2¢/kWh
Santanna Energy Services	12/months	14.2¢/kWh
Green Mountain Energy	12/months	14.8¢/kWh

Rates as of Nov 26, 2025 at 02:08 AM

Company	Term	Rate
Indra Energy	2/months	9.9¢/kWh
Public Power	12/months	11.8¢/kWh
XOOM Energy	6/months	12.1¢/kWh
Direct Energy	7/months	12.4¢/kWh
Energy Harbor	12/months	13.9¢/kWh
Constellation	8/months	14.0¢/kWh
NRG Home	12/months	14.2¢/kWh

Rates as of Nov 26, 2025 at 02:08 AM

Company	Term	Rate
CleanSky Energy	24/months	16.0¢/kWh

Rates as of Nov 26, 2025 at 02:08 AM

How to Start New Penelec Service

Fill in the online Start Service form on Penelec's website. This takes at least 2 days to process and you will receive email confirmation when it's completed. Contact the Penelec Contact Center if you have an urgent request.

Penelec may check your credit, and charge a deposit to start service based on your credit history. Not everyone will require a security deposit, and in some instances, the security deposit may be waived.

You'll need to give the following information when you apply for service:

• Name
• Date of birth
• The service Addres
• Phone number
• Desired start date
• Social Security number

Will I need to pay a deposit?

Pennsylvania electric utilities can charge a deposit based on a customer's credit worthiness. The amount cannot be greater than two months of estimated usage. Customers have 21 days after the utility sends the deposit request notification to make a payment. However, customers have three months to pay the full deposit.

Customers can contact Penelec customer service at 1-800-545-7741 or via the Penelec Customer Service webpage.

Understand Deregulation in Pennsylvania

When Pennsylvania deregulated its energy market in 1997, customers were allowed to shop around for their electricity supplier, rather than be bound to the local utility rate. However, each utility taking part had to sell off their generators and become delivery-only companies.

To protect energy customers from service disruptions the PA PUC requires utilities to provide electricity supply at a default rate without mark up to customers who choose not to shop for a retail supplier.

These utility default rates are also called the "Price to Compare" or PTC. These rates are overseen by the PA PUC.

What is the difference between Penelec and a retail electricity supplier?

The primary difference between Penelec and an electricity supplier is that Penelec owns and maintains the distribution network in its service area. This includes all of substations, poles, lines, and meters that bring electricity to your home.

Customers should contact Penelec when they have a problem with their billing or cannot pay the amount due according to their monthly statement. In case of an emergency or outage, Customers should also contact Penelec at at 1-888-LIGHTSS (1-888-544-4877) or through the FirstEnergy current electric outages webpage.

Lastly, Penelec is the "last resort" supplier if your supplier stops serving customers in PA. Your service will not be interrupted if your supplier leaves the state.